Privacy Policy

MonetizeU AI (“MonetizeU”, “we”, “us”) runs monetizeuai.com: courses, the Crystals program, MonetizeU Premium, a member community, and AI career tools for Executive Assistants and administrative professionals. We decide why and how your personal information is used, so we are the “controller” of it.

Contact: support@monetizeuai.com, or write to MonetizeU AI, Las Vegas, NV 89135, United States. This policy explains what we collect, why, who sees it, and the choices you have. It is meant to be read, so we keep it plain.

• Your account. Your email address and name. If you sign in with Google, we receive your name, email address, profile photo and whether Google has verified your address. If you sign up with a password, we keep it only as a one-way hash, and we email you a code to confirm your address first.
• Your profile and community activity. Anything you add to your profile (a headline, bio, location and links), what you post, comment, chat and like, events you RSVP to, your points and level, reports you make, and the pictures you upload. We also note which days you were active in the community so we can count active members.
• Purchases and billing. What you bought, when, and for how much; the Stripe customer and payment references that go with it; and for Premium the subscription status and invoices. Your card details go straight to Stripe. We never see or store your full card number.
• Learning records. Your progress through courses, exam attempts and answers, and any certificate we issue you (your name, the course, the date and a certificate ID).
• The AI tools. The text you give the Career Analyzer or Mock Interview (a CV, LinkedIn text, a job description, your interview answers). Section 5 explains where it goes. We also count how many times a day you use each tool, to apply daily limits.
• Forms and email. What you send through the contact, corporate training, resource and newsletter forms; the emails we send you and your email choices; and whether an address bounced or marked us as spam.
• Our old Skool community list. If you were a member of our Skool community, we hold the email address and membership plan from that list so you can sign in, carry your membership over, and hear from us about the move.
• Technical and security data. Our servers log requests (your IP address, browser type, the page asked for and the result). We keep short-lived counters tied to an IP address or email address to limit sign-in attempts and stop abuse.

The community is a place where people see each other. Here is exactly who can see what:

• Posts and comments in a public room can be read by anyone, signed in or not. Posts in other rooms can be read by the members who have access to that room. Live chat is visible to the members of that chat room.
• Your name, photo, level and the profile details you add (headline, bio, location, website and LinkedIn link, and when you joined) can be seen by other signed-in members, in the member list, on your profile page and when someone @mentions you.
• Your email address is never shown to other members. Our admins can see it, because they run the site.
• You can hide from the member list. In Settings you can ask to be left out of the member list, member search and @mention suggestions. Your posts, comments and chat messages still show your name and photo where you wrote them. Admins can still see you.

Please don’t post anything you wouldn’t want others to read: names, contact details or confidential information about your employer or anyone else. See the Community Guidelines.

• To provide the Services you asked for (account, courses, community, Premium, AI tools, certificates, support). The legal basis is our contract with you.
• To keep things safe and fair (prevent fraud and abuse, enforce limits, moderate the community, keep security logs). The legal basis is our legitimate interest in running a safe service.
• To email you. Sign-in codes, receipts and account notices are part of the service. Community emails (replies and mentions, announcements, event reminders) follow the choices in your Settings, and every one has an unsubscribe link. Newsletter and similar marketing email are sent on the basis of your consent, which you can withdraw at any time.
• To improve the Services using counts and totals (for example how many people were active this week). The legal basis is our legitimate interest.
• To meet legal duties such as accounting, tax and responding to lawful requests.

We don’t sell your personal information, and we don’t share it for advertising. We don’t use your content or your AI tool inputs to train AI models.

When you use the Career Analyzer or Mock Interview, the text you provide is sent to Google’s Gemini AI service so that it can write your report or play the interviewer. That is the only reason it is sent.

• We don’t save your CV, your answers or the result on our servers. The result and any interview in progress are kept in your own browser, on your device, so they are still there if you reload the page. Clearing your browser data removes them.
• Google handles what it receives under its own terms for the Gemini API. We don’t use it to train any model.
• If you upload a CV file, we read the text from it in memory and discard the file.

Only submit what you’re comfortable sharing, and leave out other people’s personal or confidential details.

We use these companies to run the Services. Each receives only what it needs for its job and may only use it for us:

• Stripe takes card payments and runs billing. It receives your name, email and payment details at checkout. It also collects device information for fraud prevention.
• Google provides sign-in with Google (your Google profile), the Gemini AI service (the text you give the AI tools), Firebase (file storage for the pictures you upload, the Firestore database for live chat history, and the Realtime Database for who is online in chat), and Google Cloud, which hosts the site.
• MongoDB Atlas hosts our main database: accounts, profiles, posts, purchases, progress and the rest.
• Resend delivers our emails, so it receives the address and content of each email we send.
• YouTube and Loom serve the videos you watch. They may set their own cookies when you press play.

We may also share information when the law requires it, to protect people’s safety or our rights, or as part of a sale or merger of the business (we would tell you first).

Our company and most of our providers are in the United States, so your information is processed there. If you are in the European Economic Area, the UK or Switzerland, this means your data leaves your country. We rely on the safeguards our providers make available for that, such as standard contractual clauses.

We use only what the site needs to work. We don’t use advertising or analytics cookies. If that ever changes, we will update this page first.

• Sign-in cookies. A session cookie keeps you signed in (up to 30 days), and short-lived security cookies protect the sign-in itself, including during Google sign-in.
• Stripe sets cookies on pages with a payment form, to detect fraud.
• Your browser’s own storage (not sent to us) holds text you haven’t sent yet in the post, comment, chat and event forms, the answers you type into lesson worksheets, your last AI tool result and any interview in progress, and a sign-in step.
• Embedded videos from YouTube and Loom may set cookies when played.

You can block or clear cookies in your browser. The site won’t keep you signed in without the session cookie.

• Account and profile: until you delete your account.
• After you delete your account: we remove your email, name, photo, profile, password hash, sign-in links, notifications and follows, and we end your chat access. Posts, comments and chat messages you wrote stay so that conversations still make sense, but they show “Deleted member” and no photo. Tell us if you want particular posts removed. Certificates you hold are withdrawn. Messages you sent through our forms are deleted too, if your email address was confirmed.
• Records kept under your email address: these are not part of your account, so they stay after you delete it: your entry on the old Skool member and Academy lists (email support@monetizeuai.com and we’ll remove it), a note of any email you unsubscribed from or reported, which we keep on purpose so we never email that address again, and a log of the one-off emails we sent, which expires on its own within about 400 days.
• Purchase and billing records: kept, with your personal details removed from our side, for as long as the law and our accounting need. Stripe keeps its own records under its own rules.
• Backups: deleted data can remain in our backups for up to about 30 days before they are overwritten.
• Server logs and anti-abuse counters: logs are kept for a limited time, about 30 days; counters expire on their own within a day.
• Sign-in codes: expire within minutes.

Whatever the law where you live says, we want you in control:

• See and download your data: Settings has a “Download my data” button.
• Correct it: edit your name and profile in Settings.
• Delete your account: in Settings. If you have a running Premium subscription, cancel it first (we don’t cancel it for you). If you can’t use Settings, email support@monetizeuai.com and we’ll act within 30 days.
• Hide from the member list: in Settings (see section 3).
• Email: change your community email choices in Settings, or use the unsubscribe link in any email. Sign-in and billing emails can’t be switched off while you have an account.
• Object, restrict or withdraw consent: email us. If you are in the EEA or UK you can also complain to your local data protection authority.

California and similar laws give residents rights to know, delete and correct their information, and to opt out of its sale or sharing. We don’t sell or share personal information for advertising, and you can use the choices above for the rest.

We use encrypted connections, store passwords only as hashes, check who is allowed to see each thing on the server, limit sign-in attempts, and keep payment details with Stripe. No system is perfectly secure, so please use a strong, unique password or sign in with Google or an emailed link, and tell us at support@monetizeuai.com if you suspect a problem.

The Services are not for anyone under 18, and we don’t knowingly collect information from children. If you believe a child has given us information, tell us and we’ll delete it.

We’ll update this page when what we do changes, and change the date at the top. For a change that matters, we will tell you on the site or by email.

• Email: support@monetizeuai.com
• Contact page: monetizeuai.com/contact
• Post: MonetizeU AI, Las Vegas, NV 89135, United States