Productivity & Communication
The AI-Powered Administrative Professional
131 lessons14 modulesFinal exam included$297 · lifetime access
$297one-time
- Lifetime access to every lesson
- Final exam and your certificate
- One payment — no subscription
1The AI-Powered Administrative Professional2Apply What You Learned. In Real Scenarios.3"How I Work Today" AI Readiness Assessment4Copilot Chat vs Microsoft 365 Copilot vs Copilot Studio5Where Copilot Appears Across Microsoft 3656Understanding Your Organisation's Copilot Access7Copilot Mastery Workbook8Course Workbook Skills Assessment
1How Copilot Uses Your Microsoft 365 Information2Permissions, Access, and Organisational Data3Protecting Confidential Executive Information4Hallucinations, Errors, and Verification5What Information Should Never Be Entered6Human Review and Administrative Accountability
1Why Clear Prompts Produce Better Results2The CREATE Prompting Method3Context, Roles, Goals & Constraints4Specifying the Correct Source & Time Frame5Controlling Tone, Format & Length6Using Follow-Up Prompts to Improve Results7Creating Reusable Prompt Templates8Welcome & Confidence Reset: It’s a Briefing Problem9The CREATE Framework: What Each Element Does10C–R–E Deep Dive: Role, Deliverable, Details11A–T–E Deep Dive: Audience, Tone, Expand12Prompt Builder: Build One for Your Role13Prompt Types: Pick the Right Approach14Upgrade Challenge: Vague → Precise Directive15Hands-On Lab: Six Real Scenarios16Reflection & Application: Make It Stick17Prompt Engineering Lab18The CREATE Prompt Framework
1Drafting Follow-Ups & Reminder Messages2Preparing an Executive Email Brief3Avoiding Access & Delegation Mistakes4Summarizing Long Email Threads5Drafting Professional Executive Communications6Adjusting Tone, Length, and Urgency7Identifying Decisions, Deadlines & Action Items8Creating Daily & Weekly Inbox Summaries
1The AI-Powered Administrative Professional2Apply What You Learned. In Real Scenarios.3"How I Work Today" AI Readiness Assessment4Copilot Chat vs Microsoft 365 Copilot vs Copilot Studio5Where Copilot Appears Across Microsoft 3656Understanding Your Organisation's Copilot Access7Copilot Mastery Workbook8Course Workbook Skills Assessment9Reviewing an Executive’s Calendar Strategically10Conflicts, Gaps & Preparation Time11Analyzing Recurring Meetings12Protecting Focus Time & Executive Priorities13Meetings to Shorten or Delegate14Daily & Weekly Calendar Briefings15Preparing for High-Stakes Meetings16Working Safely With Delegate Access
1Summarizing Meetings & Conversations2Identifying Decisions & Action Items3Catching Up on Missed Meetings4Creating Follow-Up Plans5Drafting Meeting Recaps6Searching Across Teams7Preparing for the Next Meeting8When Transcripts Are Unavailable
1Drafting Executive-Ready Documents2Turning Notes Into Structured Reports3Summarizing Lengthy Documents4Rewriting for Tone, Clarity & Audience5Creating SOPs & Process Documentation6Comparing Documents & Identifying Changes7Templates, Checklists & FAQs8Meeting Notes Into Decision Memos
1Preparing Data for Copilot in Excel2Tables, Headers & Data Structure3Creating & Explaining Formulas4Cleaning & Organizing Data5Summarizing Trends & Patterns6Creating Charts & Dashboards7Analyzing Budgets & Expenses8Tracking Projects, Events & Work9Verifying Copilot’s Calculations
1Creating Presentations From Prompts2Building Slides From Word Documents3Reports Into Executive Presentations4Slide Structure & Storytelling5Summarizing Presentations6Speaker Notes & Talking Points7Revising for Different Audiences8Templates & Branding9Reviewing Every Slide for Accuracy
1What Belongs in an Executive Brief2Daily vs. Weekly Executive Briefings3Combining Calendar, Email, Meetings & Priorities4Facts, Recommendations & Risks5Highlighting Decisions Requiring Attention6A Consistent Briefing Format7Verifying Dates, Owners & Deadlines
1Researching & Comparing Travel Options2Creating Executive Itineraries3Travel Preferences & Policies4Checklists & Contingency Plans5Preparing Meetings & Events6Project Plans & Timelines7Tracking Budgets, Vendors & Deliverables8Identifying Risks & Missing Information
1From Prompts to Repeatable Systems2Finding High-Value Workflows3Connecting the Microsoft 365 Apps4Standard Inputs & Outputs5Human Review & Approval Steps6Documenting the Workflow7Measuring Time Saved & Results
1Understanding Copilot Agents2When to Use an Agent Instead of a Prompt3Defining Purpose & Scope4Writing Agent Instructions5Adding Trusted Knowledge Sources6Creating Topics & Actions7Testing Responses & Edge Cases8Approvals & Human Oversight9Publishing & Maintaining an Agent10Advanced Agent Blueprints for Admins
1Claude Mastery Course Coverage & Gap Analysis2Establishing a Baseline3Tracking Time Saved4Measuring Quality & Accuracy5Documenting Faster Turnaround Times6Measuring Executive & Team Impact7Building an AI Accomplishment Portfolio8Communicating Your New Strategic Value9A 30-, 60-, 90-Day Adoption Plan